Thank you for shopping at Nobaday.com. This Shipping Policy explains our order processing times, shipping fees, delivery estimates, international shipping terms, and procedures for delayed, lost, damaged, or undeliverable packages.

1. Shipping Destinations

Nobaday ships to addresses within the United States and selected international destinations.

Available shipping methods and rates will be displayed at checkout. If your country or region is not available at checkout, please contact us at info@nobaday.com before placing your order.

Shipping availability may vary depending on the product, destination, carrier restrictions, and local import regulations.

2. Shipping Fees

United States

We offer free standard shipping on all eligible orders delivered within the United States.

Additional charges may apply for:

• Expedited shipping

• Oversized products

• Remote or restricted delivery areas

• Special handling services

Any applicable shipping fees will be displayed at checkout before payment.

Australia

• Free standard shipping on orders over AU$300

• AU$30 standard shipping on orders under AU$300

Other International Destinations

• Free standard shipping on orders over US$100

• US$30 standard shipping on orders under US$100

International shipping rates may vary for oversized products, remote areas, or destinations requiring special handling. The final shipping fee displayed at checkout will apply.

3. Order Processing Time

Most in-stock orders are processed within 1–3 business days after payment is confirmed.

Business days do not include weekends or U.S. public holidays.

Orders placed during promotional periods, product launches, holidays, or periods of unusually high demand may require additional processing time.

Processing time is separate from the estimated shipping transit time.

4. Estimated Delivery Times

Estimated delivery times vary depending on the destination, shipping method, carrier, customs processing, and product availability.

Typical estimated transit times are:

• United States: approximately 3–7 business days

• International destinations: approximately 7–20 business days

These delivery times are estimates only and are not guaranteed.

Delivery may be delayed due to:

• Carrier disruptions

• Severe weather

• Customs inspections

• Public holidays

• Remote delivery locations

• Incorrect or incomplete address information

• Peak shopping periods

• Events outside Nobaday’s reasonable control

Nobaday is not responsible for carrier or customs delays after an order has been shipped.

5. Pre-Order and Backordered Products

Products marked as pre-order or backordered will display an estimated shipping date on the product page or order confirmation.

Estimated shipping dates are subject to change due to production, inventory, customs, or transportation delays.

If an order contains both in-stock and pre-order products, the order may be shipped together when all products are available or divided into separate shipments.

No additional standard shipping charge will be applied when Nobaday chooses to split an eligible order into multiple shipments.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing the available tracking information.

Tracking information may require up to 48 hours to update after the carrier receives the package.

Customers are responsible for monitoring the tracking status and ensuring that someone is available to receive the package when necessary.

7. Split Shipments

Items in the same order may be shipped separately due to:

• Different warehouse locations

• Product size or shipping restrictions

• Product availability

• Pre-order status

• Carrier requirements

If your order is divided into multiple shipments, you may receive separate tracking numbers and delivery dates.

8. Shipping Address Changes

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to change your shipping address, contact info@nobaday.com as soon as possible.

We cannot guarantee that an address can be changed after an order has been submitted. Once an order has been processed or shipped, the shipping address generally cannot be changed.

Nobaday is not responsible for delays, losses, or additional charges caused by an incorrect, incomplete, or outdated address provided by the customer.

9. Undeliverable and Returned Packages

A package may be returned to us because of:

• An incorrect or incomplete address

• An invalid postal code

• An unclaimed package

• A refused delivery

• Failure to pay required duties or taxes

• Multiple unsuccessful delivery attempts

• Carrier or customs restrictions

If a package is returned to Nobaday due to a customer-related reason, the customer may be responsible for:

• The original shipping cost

• Return shipping fees

• Reshipping fees

• Customs duties

• Taxes

• Carrier handling charges

If the customer requests a refund instead of reshipment, applicable shipping, customs, and handling charges may be deducted from the refund to the extent permitted by law.

10. International Duties and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, VAT, or other charges imposed by the destination country.

Unless otherwise clearly stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the recipient.

Nobaday does not control these charges and cannot predict the amount.

Customers should contact their local customs authority for additional information before placing an order.

Refusing a package or failing to pay import charges does not automatically cancel the order or guarantee a full refund.

11. Customs Clearance

International customers are responsible for providing any identification, tax number, import documentation, or other information required by the destination country or shipping carrier.

Delays caused by customs clearance are outside Nobaday’s control.

If a package is abandoned, destroyed, or returned because the recipient did not complete customs requirements, the customer may be responsible for any resulting costs.

12. Lost Packages

If the tracking information shows no movement for an extended period or the package appears to be lost, please contact info@nobaday.com.

We may ask you to confirm:

• Your order number

• Your shipping address

• The tracking number

• Any communication received from the carrier

Nobaday will assist with submitting a carrier investigation when appropriate.

Carrier investigations may require additional processing time. A replacement or refund will be considered after the carrier investigation is completed and the package is confirmed lost.

13. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

1. Check around the delivery location.

2. Ask household members, neighbors, reception staff, or building management.

3. Check whether the carrier left a delivery notice.

4. Contact the carrier directly for delivery details.

5. Contact Nobaday if the package still cannot be located.

Please report a missing delivered package as soon as possible.

Nobaday is not responsible for packages that are stolen or lost after confirmed delivery to the address provided at checkout, except where otherwise required by applicable law.

14. Damaged Packages

If your order arrives damaged, please contact info@nobaday.com as soon as possible.

Please retain all products, packaging materials, and shipping labels, and provide:

• Your order number

• Photos of the outer shipping box

• Photos of the internal packaging

• Photos or videos showing the damaged product

• A photo of the shipping label

Do not discard the damaged product or packaging until the claim has been reviewed.

If the damage is confirmed, Nobaday will provide an appropriate solution in accordance with our Return & Exchange Policy.

15. Incorrect or Missing Items

If your order contains an incorrect item or an item is missing, please contact us promptly and provide:

• Your order number

• A description of the issue

• Photos of all products received

• Photos of the package and shipping label

After reviewing the information, we will provide an appropriate solution.

16. Refused Deliveries

Customers should not refuse a delivery unless instructed to do so by Nobaday.

Refused packages may be treated as unauthorized returns.

Any original shipping fees, return shipping charges, customs duties, taxes, or carrier handling fees caused by the refusal may be deducted from the refund, to the extent permitted by law.

17. Shipping Restrictions

Certain products may be subject to shipping restrictions based on:

• Product dimensions

• Product weight

• Destination

• Carrier policies

• Customs regulations

• Local laws

Nobaday reserves the right to cancel an order that cannot legally or reasonably be delivered to the selected destination. If an order is canceled before shipment, the amount paid for the canceled item will be refunded.

18. Changes and Cancellations

If you need to change or cancel an order, contact info@nobaday.com as soon as possible.

We cannot guarantee that an order can be changed or canceled after it has been submitted.

Once an order has entered processing or has been shipped, it may need to be handled under our Return & Exchange Policy.

19. Return Shipping

Return shipping terms are governed by our Return & Exchange Policy.

Eligible products delivered within the United States may qualify for one complimentary prepaid return shipping label when the return request is submitted within 20 calendar days of delivery.

International return shipping and other applicable fees are generally the customer’s responsibility unless the return is caused by a confirmed product defect, shipping damage, or fulfillment error.

20. Contact Us

For questions regarding shipping, tracking, delivery, or order status, please contact:

NOBADAY Customer Service
Email: info@nobaday.com