LIMITED WARRANTY POLICY

This Limited Warranty Policy applies to eligible Nobaday products purchased from Nobaday.com or an authorized Nobaday retailer.

This warranty is separate from our Return & Exchange Policy. Returns based on size, color, preference, or change of mind are governed by our Return & Exchange Policy rather than this warranty.

1. Warranty Period

Nobaday provides a one-year limited warranty against defects in materials and workmanship.

The warranty period begins on the original date of purchase shown on the valid purchase receipt or order confirmation.

A repaired or replaced product does not begin a new warranty period. It remains covered for the remainder of the original warranty period, unless otherwise required by applicable law.

2. Who Is Covered

This Limited Warranty applies only to the original purchaser of the product.

A valid proof of purchase from Nobaday.com or an authorized Nobaday retailer is required.

Products purchased from unauthorized sellers, resale platforms, private individuals, or secondhand channels are not covered unless otherwise required by applicable law.

This warranty is not transferable.

3. What Is Covered

This warranty covers manufacturing defects in materials or workmanship that occur during normal and intended use of the product.

Depending on the product, covered defects may include:

Snowboards

• Structural separation or delamination not caused by impact or misuse

• Manufacturing defects in the base, topsheet, sidewall, inserts, core, or edges

• Incorrectly installed or defective binding inserts

• Material or construction failures under normal riding conditions

Apparel

• Defective seams or stitching

• Defective zippers, snaps, buckles, or other original hardware

• Fabric separation caused by a manufacturing defect

• Waterproof seam-tape separation caused by defective materials or workmanship

• Other construction defects that affect the product’s intended function

Gloves, Protective Equipment, and Accessories

• Defective seams, stitching, straps, fasteners, or original hardware

• Manufacturing defects that prevent the product from performing its intended function

• Material separation caused by defective construction

Cosmetic variations that do not affect product performance are not considered manufacturing defects.

4. What Is Not Covered

This Limited Warranty does not cover damage or deterioration caused by:

• Normal wear and tear

• Improper use, misuse, abuse, or negligence

• Accidents, crashes, falls, impacts, or collisions

• Contact with rocks, rails, trees, pavement, lifts, vehicles, or other objects

• Cuts, scratches, chips, dents, punctures, tears, or abrasions

• Edge damage caused by impact

• Damage caused by improper mounting, installation, adjustment, repair, or maintenance

• Unauthorized modification or alteration

• Incorrect product selection, sizing, or compatibility

• Improper storage, transportation, cleaning, drying, or care

• Excessive heat, open flames, chemicals, solvents, oils, or corrosive materials

• Mold, mildew, odors, discoloration, fading, or staining

• Water leakage caused by contamination, wear, improper washing, or deterioration of a water-repellent finish

• Loss of water repellency caused by normal wear

• Pilling, fabric abrasion, or fading caused by regular use

• Damage caused by animals

• Commercial, rental, instructional, competitive, or industrial use

• Failure to follow product instructions, warning labels, or care instructions

• Products with removed, altered, or unreadable serial numbers or identification labels

• Products purchased from unauthorized sellers or without valid proof of purchase

The warranty does not cover inconvenience, loss of use, rental costs, travel expenses, lift tickets, labor charges, or other incidental expenses related to a warranty claim.

5. Snowboard-Specific Exclusions

Snowboard damage is not covered when caused by:

• Impact with rocks, rails, boxes, trees, or other obstacles

• Broken, bent, cracked, or separated edges resulting from impact

• Base scratches, gouges, core shots, or punctures

• Damage caused by improper binding installation

• Use of incorrect mounting hardware

• Over-tightened binding screws

• Drilling or modifying the insert pattern

• Improper waxing, tuning, grinding, or repair

• Storage while wet or in excessively hot or humid conditions

• Transportation damage after delivery

• Normal loss of flex, pop, or cosmetic appearance over time

Small cracks, chips, scratches, or surface marks that do not affect the snowboard’s structural integrity or intended performance are not covered.

6. Waterproof and Water-Repellent Products

Waterproof and water-repellent performance may decrease over time due to use, dirt, body oils, washing, abrasion, and normal deterioration of the durable water-repellent finish.

A reduction in water repellency caused by normal wear or improper care is not considered a manufacturing defect.

Customers must follow the care instructions shown on the product label. Damage caused by incorrect washing, dry cleaning, ironing, bleaching, drying, or waterproofing treatment is not covered.

7. How to Submit a Warranty Claim

To submit a warranty claim, contact:

Email: info@nobaday.com

Please provide:

• Your full name

• Your order number

• The product name, size, and color

• The original purchase date

• Proof of purchase

• A detailed description of the issue

• Clear photos showing the entire product

• Close-up photos or videos showing the suspected defect

• A photo of the product label, serial number, or identification information, if applicable

For snowboards, please also provide photos of:

• The complete topsheet

• The complete base

• Both edges

• The binding insert area

• The damaged or defective area

Do not ship a product to Nobaday before receiving written authorization and return instructions.

Unauthorized shipments may be refused or returned to the sender.

8. Warranty Evaluation

Submitting a claim does not guarantee warranty approval.

Nobaday will review the provided information to determine whether the issue is covered under this Limited Warranty.

We may request:

• Additional photos or videos

• Additional purchase information

• A description of how the issue occurred

• Inspection of the physical product

• Return of the product or affected component

The customer must not continue using a product if doing so may worsen the damage or create a safety risk.

Continued use after a defect or damage becomes apparent may affect warranty eligibility.

9. Available Warranty Remedies

If Nobaday confirms that the product has a covered manufacturing defect, Nobaday may, at its option and to the extent permitted by applicable law:

• Repair the product

• Replace the affected component

• Replace the product with the same or a comparable product

• Provide store credit

• Issue a partial refund

• Issue a full refund of the original product purchase price

The selected remedy will depend on:

• The nature of the defect

• The product’s age and condition

• Repair feasibility

• Replacement product availability

• The original purchase price

• Applicable law

Exact colors, graphics, models, and product generations may no longer be available. A replacement may therefore differ in color, design, specifications, or model year while providing reasonably comparable function and value.

10. Warranty Shipping Costs

For an approved warranty claim within the United States, Nobaday will provide return instructions and, when the physical product must be returned, may provide a prepaid return shipping label.

The customer must follow the authorized shipping instructions and package the product securely.

For international warranty claims, shipping, customs duties, taxes, brokerage charges, and other related costs will be determined based on the claim circumstances and applicable law.

Nobaday is not responsible for packages sent without authorization or through an unapproved shipping method.

11. Repaired or Replaced Products

Repaired or replaced products remain covered only for the remainder of the original warranty period, unless applicable law requires otherwise.

Any replaced product or component returned to Nobaday may become the property of Nobaday, to the extent permitted by applicable law.

12. Products Purchased From Authorized Retailers

If the product was purchased from an authorized Nobaday retailer, the customer should first contact the original retailer.

The retailer may process the warranty claim according to its procedures or refer the claim to Nobaday.

Nobaday may require proof that the seller was an authorized retailer at the time of purchase.

Refunds for retailer purchases may need to be processed by the original retailer.

13. Safety Notice

Stop using the product immediately if it appears structurally damaged or unsafe.

This is especially important for snowboards, protective equipment, bindings, and other products where continued use could cause injury or additional damage.

Warranty coverage does not guarantee that a damaged product remains safe to use while a claim is under review.

14. Limitation of Warranty

This is a limited warranty covering only the defects expressly described in this policy.

To the extent permitted by applicable law, Nobaday is not responsible for indirect, incidental, special, or consequential losses resulting from the use of, or inability to use, the product.

Some states or jurisdictions do not allow certain exclusions or limitations, so some of these limitations may not apply to you.

15. Consumer Rights

This Limited Warranty gives you specific legal rights. You may also have additional rights that vary by state, province, country, or jurisdiction.

Nothing in this policy excludes, limits, or replaces any consumer rights or remedies that cannot legally be excluded or limited.

If any provision of this policy conflicts with applicable law, the applicable law will control.

16. Policy Changes

Nobaday may update this Limited Warranty Policy from time to time.

The warranty terms applicable to a product will generally be the terms in effect on the original date of purchase, unless a later version provides greater protection or applicable law requires otherwise.

17. Contact Us

For warranty questions or assistance with a claim, please contact:

NOBADAY Customer Service
Email: info@nobaday.com