Thank you for your interest and support in the Nobaday Mystery Box! To ensure a smooth shopping experience, please carefully read the following guidelines:

Authenticity Guarantee

All products in the Nobaday Mystery Box are genuine and available on our official website. Please rest assured about the product quality.  

Size Selection

Since mystery box items are shipped randomly, we recommend that you provide your gender，height and weight when placing an order, so we can select the most suitable size for you.  

Unboxing Suggestions

Please record a video while unboxing to serve as proof in case of any issues. If you receive a product with defects, please contact customer service immediately, and we will resolve the issue as soon as possible.  

Return & Exchange Policy

Mystery box items are non-returnable and non-exchangeable unless there is a quality issue. Due to the nature of the mystery box, we do not accept returns or exchanges for reasons such as dissatisfaction with the color or style. Thank you for your understanding. If the product has a quality defect, please contact us as soon as you receive it, and we will assist you with the return process.  

We appreciate your understanding and support. Happy shopping! 🎁✨